Support
Should you wish to submit a SUPPORT request via email, please click the following link:
Support Phone: 860.658.1993
email:
Copyright 2001-2010 - Rollcage Technology, Inc. - ALL RIGHTS RESERVED -
Should you wish to contact Rollcage phone or email SUPPORT, please be prepared to provide the client name and site, your name and phone number with email if possible. Please provide as many details as possible on the nature and priority of the event encountered, including:
o Application and Environment where problem occurred - Prod, Test, Dev, etc.
o Page or Process where problem occurred - include identification
if possible, i.e. process ID
o Is the problem global, specific system or isolated to a single or specific group of users
o Current status
- i.e. System is down, performing poorly, intermintent, etc.
You will be contacted by a Rollcage support person within your SLA defined response window.
